Welcome to ZENITHVAULT. We prioritize customer satisfaction and aim to provide clarity in our refund policy. Please read this policy carefully to understand our practices regarding refunds.
To be eligible for a refund, you must notify us within 30 days of your purchase. The item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and a credit will automatically be applied to your original payment method.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at [email protected].
If you have any questions about our refund policy, please contact us at [email protected]. We are here to assist you.